A.
Free your core team
Hand off the recurring admin so your senior people stop doing $15-an-hour work and get back to growth.
/02 — Services
Back Office Support
The administrative work that keeps your business running does not need to consume your highest-paid people. We staff it with vetted professionals — so your core team gets its time back.
What back office support covers
Back-office support covers the steady, essential work that every business runs on but that rarely needs to sit with a senior, expensive employee: the inbox and the calendar, the data entry and document processing, the scheduling, the order handling, the recurring admin that quietly eats your team’s week. Handed off well, it frees your most valuable people to spend their time on the work only they can do.
We place vetted virtual and executive assistants, data and admin specialists, and customer-support reps from the Philippines and Latin America — professionals who are organized, reliable, and fluent enough to represent your business. You keep full control of priorities and process; we carry the recruiting, vetting, compliance, payroll, and ongoing account management so the support actually sticks.
Roles we place
The roles you can build in this practice.
Assistants
- Virtual assistants
- Executive assistants
- Personal & admin assistants
Operations & data
- Data entry specialists
- Document & order processing
- Scheduling & calendar management
- CRM & systems administration
People & customer
- HR & recruiting support
- Customer-support representatives
Hiring for a single role? Hire a virtual assistant · Hire an executive assistant · Hire customer support reps · Hire sales development reps — or see the full roster of roles we place.
How we source & vet
Proven before you interview.
Back-office work fails when it is unreliable, so we screen for dependability and judgment as hard as for skills:
- A structured screen for the specific tools you use — your CRM, your help desk, your spreadsheet and document workflows — so a new hire is productive in the first week.
- An English-fluency assessment appropriate to the role, since most back-office support involves real correspondence with your team, your customers, or your vendors.
- A reliability and judgment check: how a candidate handles ambiguity, prioritization, and a missed handoff — the things that quietly make or break admin support.
- A references and accuracy review for data-heavy roles where a small error compounds.
Benefits
Why teams build this practice with us.
B.
Flexible coverage
Daytime overlap with your US hours, overnight coverage from the Philippines, or a blend — staffed to how your business actually runs.
C.
40–60% cost savings
Reliable, capable support at a fraction of a comparable US hire — with compliance and payroll already handled.
D.
Scale up or down
Start with one assistant and grow to a back-office team as you need it. We add capacity to match your volume.
Who it's for
Back-office support is for founders and teams who are doing administrative work that does not match their pay grade — the executive answering their own scheduling emails, the operations lead buried in data entry, the small team that cannot justify a full-time admin hire but is drowning without one.
It is also for businesses scaling fast enough that the back office has become a bottleneck: more orders, more tickets, more documents than the current team can absorb. We staff the capacity so growth does not stall on paperwork.
Included as standard
Every placement comes with the same backbone.
Whichever role you build, the operator-built foundation is the same — so the risk of hiring abroad is already handled.
Why offshore staffingA.
Admin & compliance, handled
Compliant contracts, worker classification, and accurate multi-currency payroll across the Philippines and Latin America — we employ and pay the talent, you direct the work.
B.
A dedicated account manager
One accountable point of contact who knows your business and stays with you long after the placement — never a ticket queue or a rotating rep.
C.
10–20 days to a working hire
A vetted, ready-to-start professional on your timeline — not a stack of résumés to sift through yourself.
D.
Unlimited replacements
If a fit isn't right, we re-source at no extra fee. The placement risk is ours, not yours.
FAQ
Back Office Support, answered.
What kinds of tasks can a back-office assistant take over?
Inbox and calendar management, scheduling, travel, research, data entry, document and order processing, CRM hygiene, light bookkeeping, and customer follow-up are all common. On the discovery call we map your specific recurring work to the right role — a virtual assistant, an executive assistant, or a dedicated data/admin specialist.
Will an offshore assistant be online during my business hours?
You choose the coverage model. Latin American talent overlaps US time zones closely for real-time collaboration; the Philippines offers strong daytime-US and overnight coverage. We staff to how your business actually runs.
How do I keep control of quality and priorities?
You set the priorities and the process; the assistant executes them, and a dedicated account manager helps with onboarding, SOPs, and any course-correction. Our onboarding guidance walks through the first 30/60/90 days.
How much does back-office support cost?
Typically 40–60% less than a comparable US hire, with compliance and payroll already inside the price. See Pricing & ROI for the full picture and a transparent comparison, or our frequently asked questions for more on contracts, coverage, and getting started.
Get started
Build your back office support team in 10–20 days.
Tell us the role. We'll come back with a vetted shortlist, the cost, and a clear timeline — no obligation.